Here’s a sampling of some of the unedited customer feedback we have received:
Jayne Hartwich , the Service Adviser, is so knowledgeable and helpful. The guys that do the work do a great job and I have confidence in what they do. My, new to me, car has been a problem and they handled it well. They are my go to place for any work I have done.
They are honest and keep their word
They are professional, friendly and discovered the problem in my engine and fixed it promptly and at reasonable cost.
Always get great service from the office to the shop.
Great, caring service. Attention to detail.
Friendly people . Didn’t try and sell us on doing unnecessary work
Friendly, professional, reasonable, knowledgeable, efficient..to mention a few.
Courteous, professional, friendly, timely.
They provide excellent and comprehensive service
Service service service and positive positive attitudes
Amazing customer service from start to finish.
Great friendly service. Never do anything that is not needed. Female friendly..they do not ever charge you for unnecessary things..just because you are a woman..like alot of other places!
Consistently good service
Happy with service provided
Good communication including listening skills, good problem solving.
they are honest and keep their word
Jane went out of her way to accommodate my chaotic and unpredictable schedule. It was very nice of her and the staff to fit me in as my plans developed
Great work, friendly, and they feel trustworthy.
honesty, workmanship, friendliness
Friendly, courteous, knowledgeable staff. Thorough vehicle check over. Clean facility. Punctual
Best auto service we’ve ever had
- Very easy to work with, helpful and no surprises.
- Quote was accurate.
- Dennis worked with our schedule to accommodate our requirements.
- Generally kind and helpful.
because they answered all the questions, including quotes, they took their time for us.
Very friendly staff, excellent customer service. Honest opinion provided by the technician was incredibly helpful.
Good honest friendly service
Small operation – not one of the bio dealers & excellent customer service
they fit in a power window repair quickly after doing an oil change
Always friendly, helpful staff and always feel like I can trust them to only do what is necessary
Great staff and service
Always had friendly service.
Always goes extra mile
Trustworthy, friendly, and thorough
They alway provide excellent service, at a reasonable price. Easy to make appointments and service staff very helpful.
Trust. this shop understands that a long-term client is better than fleecing a one-time customer.
Great, friendly service and honest communication
prompt and great service
Friendly, Professional, Clean, Reliable.
The best customer service I have ever received at a mechanic! Every single employee listens to any issues I have, fully explains the work being done, and gets things done in a timely manner. I trust them with my car completely!
Personable and thorough service.
Good service and good price
Great job on head light restoration and hose repair. Washed car when they were done .
reasonable prices, nice staff, quick service
The honesty of the staff
Very quick service and did not up charge
Always there to help. Professional, reliable, friendly and dependable. I can recommend AutoCheck Nanaimo to anyone.
Everything was first rate!!
Honesty and Integrity
They’re prompt, honest, friendly, and conscientious.
They’ve always been fair and up-front with me; friendly and knowledgable staff
The staff is very helpful and always top quality service.
Level of service was excellent.
Straightforward honest guys who know what they’re talking about. Fair prices.
service was great
Staff are very welcoming and service is excellent.
Honest, friendly staff. Called me back to let me know some repairs weren’t necessary
Clear expectations, swift and great service from both the mechanic and the front end staff. I felt like I belonged there and as a result brought in a second vehicle in!
They appeared honest and caring.
excellent service and above all honesty
Quick service. Friendly. Job done correctly
Very friendly and knowledgeable – my first time there was for a wheel balancing – they went above and beyond, even washed my car! So I took my vehicle back there for repairs and maintenance….they repeated the same high level of quality and care. I won’t go anywhere else now!