Here’s a sampling of some of the unedited customer feedback we have received:

Jayne Hartwich , the Service Adviser, is so knowledgeable and helpful. The guys that do the work do a great job and I have confidence in what they do. My, new to me, car has been a problem and they handled it well. They are my go to place for any work I have done.

They are honest and keep their word

They are professional, friendly and discovered the problem in my engine and fixed it promptly and at reasonable cost.

Great service

Always get great service from the office to the shop.

Great, caring service. Attention to detail.

Friendly people . Didn’t try and sell us on doing unnecessary work

Friendly, professional, reasonable, knowledgeable, mention a few.

Courteous, professional, friendly, timely.

Great service!

They provide excellent and comprehensive service

Service service service and positive positive attitudes

Amazing customer service from start to finish.

Great friendly service. Never do anything that is not needed. Female friendly..they do not ever charge you for unnecessary things..just because you are a alot of other places!

Consistently good service

Happy with service provided

Good communication including listening skills, good problem solving.

they are honest and keep their word

Jane went out of her way to accommodate my chaotic and unpredictable schedule. It was very nice of her and the staff to fit me in as my plans developed

Great work, friendly, and they feel trustworthy.

honesty, workmanship, friendliness

Friendly, courteous, knowledgeable staff. Thorough vehicle check over. Clean facility. Punctual


Best auto service we’ve ever had

  1. Very easy to work with, helpful and no surprises.
  2. Quote was accurate.
  3. Dennis worked with our schedule to accommodate our requirements.
  4. Generally kind and helpful.

because they answered all the questions, including quotes, they took their time for us.

Very thorough

Customer Service

Very friendly staff, excellent customer service. Honest opinion provided by the technician was incredibly helpful.

Good honest friendly service

Small operation – not one of the bio dealers & excellent customer service

they fit in a power window repair quickly after doing an oil change

Always friendly, helpful staff and always feel like I can trust them to only do what is necessary

Great staff and service

Always had friendly service.

Always goes extra mile

Trustworthy, friendly, and thorough

They alway provide excellent service, at a reasonable price. Easy to make appointments and service staff very helpful.

Trust. this shop understands that a long-term client is better than fleecing a one-time customer.

Great, friendly service and honest communication

prompt and great service

Friendly, Professional, Clean, Reliable.

The best customer service I have ever received at a mechanic! Every single employee listens to any issues I have, fully explains the work being done, and gets things done in a timely manner. I trust them with my car completely!

Personable and thorough service.

Good service and good price

Great job on head light restoration and hose repair. Washed car when they were done .

reasonable prices, nice staff, quick service

The honesty of the staff

Very quick service and did not up charge

Great service.

Always there to help. Professional, reliable, friendly and dependable. I can recommend AutoCheck Nanaimo to anyone.

Everything was first rate!!

Honesty and Integrity

They’re prompt, honest, friendly, and conscientious.

They’ve always been fair and up-front with me; friendly and knowledgable staff

The staff is very helpful and always top quality service.

Level of service was excellent.

Straightforward honest guys who know what they’re talking about. Fair prices.

service was great

Staff are very welcoming and service is excellent.

Honest, friendly staff. Called me back to let me know some repairs weren’t necessary

Clear expectations, swift and great service from both the mechanic and the front end staff. I felt like I belonged there and as a result brought in a second vehicle in!

They appeared honest and caring.

excellent service and above all honesty

Quick service. Friendly. Job done correctly

Very friendly and knowledgeable – my first time there was for a wheel balancing – they went above and beyond, even washed my car! So I took my vehicle back there for repairs and maintenance….they repeated the same high level of quality and care. I won’t go anywhere else now!

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